About Maple
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FAQ
Frequently Asked Questions
When will Maple release?
We don't know, as soon as possible. Stay tuned for updates.
Does Maple work with osu!lazer?
Not yet, but we will eventually add support for osu!lazer. Stay tuned for updates.
Is Maple hardware-locked?
Yes, however it's not as strict as you might think.
- You're still allowed to use Maple, even if you replace some hardware parts of your PC.
- You're still allowed to use Maple, even if you reinstall your operating system.
- You're allowed to change devices once a month, your Maple account will be automatically re-linked to the new device.
- You're allowed to request a manual HWID reset once per calendar month.
Where can I check Maple's product and service status?
Maple status information is available in several places:
- Check the Changelog for product detection status and release updates.
- Check our service status page for website and server health and availability.
- The Loader shows the current status of products available to your account.
- On Discord, run !status in the #bots channel for a quick overview.
How can I gain access to premium channels in Maple's Discord server?
You will gain access to premium channels after linking your Discord account at your account settings page.
Can I have a trial for Maple before buying it?
We do not offer trials.
Can I get banned by using Maple?
Any cheat can get you banned and Maple is not an exception. However, we're doing our best to prevent this from happening.
What will happen if Maple gets detected/outdated?
We'll update Maple's status and make an announcement on our Discord server. All users will be compensated after we push a fix.
Can I request a refund?
Of course! But please read our Terms of Service before proceeding.
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